When I visit a hospital for my own ailments, I feel happy when they meet international standards.
The Joint Commission International Accreditation USA is the recognized leader in handing out quality checks to international healthcare institutes. JCI doesn’t give accreditation and its stamp of approval forever though.
It understands that quality needs consistency too. That’s why it reconfirms it’s accreditation every 3 years. This is a strict process, needing multiple surveys and evaluation.
On 5th March 2018, Apollo Gleneagles Hospitals Kolkata received the JCI accreditation for the fourth time in succession.
That makes it the only hospital in eastern India with this quality of patient care set up and management.
What exactly is the JCI and why should you care?
JCI is an important criteria for assessing international standards in India. When it comes to patient care, you desire the best. But how exactly do you know its the best?
How do you know you are getting standard and high-quality care?
JCI is the gold seal of quality healthcare.
The gold seal of approval is a sign of Apollo’s commitment to setting up and maintaining quality healthcare, which matches the best international standards.
As a patient, it makes sense to me to have an objective way of knowing how to judge and compare world-class healthcare by looking for the JCI Gold Seal.
Accreditation has helped improve the quality of care across the country. Now hospitals are trying to meet the best patient care and safety standards to give quality healthcare.
JCI was the precursor to NABH, which is now recognized by the government as critical to the delivery of care.
(NABH or National Accreditation Board for Hospitals and Healthcare Providers, known as NABH too, support improvement of the quality of healthcare service in our country for all strata of the society through various methodologies and tools to supplement the efforts of the providers of healthcare service.
While hospitals were earlier criticised for chasing certification, this has actually helped all Indians. Just like your educational qualification helps prospective employers have an objective idea about your expertise and experience, JCI helps the patient choose the healthcare provider with confidence.
Since the accreditation is by a reputable authority, it makes good sense to check before we choose!
How is the Accreditation given?
Apollo Gleneagles Hospital team underwent a meticulous process of evaluation for 5 days. Four international surveyors with an expert team of doctors, nurses and healthcare administrators from the Joint Commission International, visited Apollo.They evaluated the hospital on more than 1200 measurable factors.
This included:
•Staff interviews
•Talking with patients
•Evaluating leadership skills of management
•Physical inspection
•Review of records
The successful completion of the survey and the amazing achievement of fourth-time accreditation by JCI reinforces the organization’s commitment to develop and implement healthcare practices and policies with patient safety and benefit as the first word in quality healthcare.
This is meant for spreading general healthcare information.All decisions regarding health and healthcare need the consultation of a doctor in person.Read my disclosure here.
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Have heard of Apollo Hospital fame. Always good to know the behind the scene of a firm’s success. Thanks for an in-depth post ????
Amazing and informative post. Apollo is one of the best hospital in India. It is a great initiative program. Great thought.
Apollo Gleneagles hospitals have a very good reputation in our city. This post added a further feel good factor
I knew about NABH but JCI is a new term for me. Good to know that hospitals are trying to keep with accredition now. #SuperBloggerChallenge2018
Thanks Disha
It indeed feels amazing to get the best services from such esteemed hospital. Kudos to the team of Apollo.
I worked for a healthcare set up previously and we were getting the NABH done. I know how much of effort goes into this. Getting this consistently is certainly commendable.
wow. so much goes into getting an accredition! ongrats to Apollo
They are leading by example. Hope others follow in their footsteps.
Patients and their families can now breathe easy that they’re getting treatment at a JCI certified facility. This is really good news.
That’s a great certification acquired by the hospital. I didn’t know that a hospital has to go under such stringent quality checks. Thanks for sharing.
1200 factors! Woah! I really wish this type of checks are done for every single hospital to ensure better medical benefits!
I was completely unaware of this. Very informative post, thanks for sharing. A step towards betterment n well being.
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I have worked in Quality Assurance Department in one of the Apollo Hospitals in Pynjab and the happiness we experienced after getting JCI ACREDITATION was priceless.. It is an international level of accreditation and assures high quality standards of hospitals.. Apollo Hospitals are one of the leading health care providers and their health care quality is unmatchable…
That’s indeed a good news to know. Such an accreditation for a hospital as big as Apollo makes us trust in its services and facilities all the more.
I had no idea about such accreditation and it’s importance. This is really useful information.
First of all let me congratulate the hospital , staff members and management for maintaining the international standards and getting the accreditation. This increases the faith of patients in the treatment given in the hospital .
Congratulations to Apollo Gleneagles Hospitals for receiving JCI accreditation for the 4th time. Everyone do care about the quality of the hospitals before going there. Thanks mam for making us know about JCI.
JCI seems to set exacting and high standards for its accredition. I agree though we get to know the true quality of a hospital only when we have actual experience it does make sense to look at the accreditions and the reputation of the hospital.
Hi Dr. Amrita! This is nice to know..is this applicable for all Apollo branch hospitals or only the Kolkatta branch?
This is a great news!!! Today, when it comes to credibility of medical institutions, it’s a big question mark for common man. Hope this helps.
For a lay man like me, couldn’t really make much from the post. But, one thing I did understand- That JCI Accreditation is something big. In the world today, where it’s so difficult to trust doctors (nothing personal) and hospitals, something like this makes us put faith in these hands. Thanks for the post. I hope more people know of this 🙂
This is a high benchmark that Apollo has set by maintaining the accreditation for 4 years.
Good to know about the JCI for a layman like me. Well explained. Thanks.
There is no better stamp of approval for a hospital. It really shows the patients that they are getting quality care
As a patient, we always worry what kind of treatment we are going to receive. We give our life in the hand of doctors. After God doctors are the only person who are trusted so blindly. It’s great that the hospitals are constantly being reviewed. It assures public will get best healthcare.
Mann????
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great information. even i didn’t know that many detail about accreditation.
It’s a great step for the betterment of the society and is certainly going to benefit all.
A very informative post. I wasn’t aware of the JCI accreditation till I read your article. Now I know what serves as the gold standard in healthcare and patient management. If I ever need to visit a hospital, I’ll be surely on the lookout for it to have such accreditation, if not the same. You’ve certainly made me aware about the importance of accreditation in the health sector.
Very informative post! Necessary for a layman who is not aware of these accreditations. Apollo has always been the top notch hospitals in India. Happy to see that they are also on the top of their quality game.
I was not aware about this!! Thank you for sharing!! #Superbloggerchallenge2018
Nice and informative post , good that Apollo Kolkata got the JCI Accredition . And it’s so important that all major health care centres in our country get such Accredition .
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Never knew about JCI accredition. This surely gives confidence to the patients to get a quality health service from Apollo.
Was completely unaware of these and now I wonder if there is such accreditation in the hospitals here in my town!
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A lot of new information about Accreditation of hospitals in this article. Congratulations to your hospital.
And I also got your book.
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This is really a new information to me, thanks a lot for always sharing these great informative stuff with us! #Superbloggerchallenge2018
I was not aware of this accreditation and I am sure apollo provides world class treatment its patient …
Thanks for sharing,great news
Fantastic way to evaluate by talking to staff and patients alike. Fantastic to know that Apollo hospitals have received the JCI 4 times running.
That’s very good news that we have best healthcare hospital like Apollo in India which makes proud and in safe hands.
This is a real proud moment for everyone. Apollo is considered as one of the best hospitals around and being certified for the fourth time is commendable.
Looks like a thorough thorough evaluation.. great feat for the hospital
This will be very beneficial to the patients. Many more congratulations to everyone.
I’ve been a part of a JCI inspection… It is so much more particular than the MCI ones we see in medical colleges. Takes a lot to get it.
1200 factors for evaluation!! Wow that’s great news.
Kudos to Apollo for repeating the JCI Accredition 4 times. Hopefully they can continue to get this in future as well.
I really had no idea about this. Thanks for sharing this with the world 🙂